Getting started with markets.com
At markets.com, we do not take any chances with our client’s data security and privacy.
We employ the latest technology and industry practices to ensure the privacy and security of personal and trading data.
The protection and safeguarding of our client’s personal and financial information are of utmost importance to us.
Our Privacy Policy will be periodically reviewed to account for new laws and technology, changes in our operations and practices, and to ensure its relevance in a changing environment.
Any information we hold will be governed by the most current Privacy Policy displayed on our website(s). Please refer to it for more information regarding your data held with us.
We store your data for:
– Five years from the date of termination of your customer account
– Any retention period required by law
– Any need to store records beyond the above periods to handle potential audits, tax matters, or for the establishment, exercise, or defence of legal claims.
For more information on how we collect your data or to file a complaint, contact customersupport@markets.com or privacy@markets.com immediately.
At markets.com, we implement and adhere to strict financial guidelines and regulations internally and with external parties, as the security of your funds is our top priority.
With markets.com, your funds will not be at risk even in case of insolvency or bankruptcy as all client funds are held in segregated bank accounts to ensure maximum funds protection.
Some certain websites and fraudsters have tried to impersonate us, so do be careful when trading online.
Please refer to our Staying Protected Online page for more tips on safeguarding your privacy online.
One of the benefits of trading with a regulated company is that you know you are contracting with a reliable and reputable provider in a secure environment, which has strict rules and guidelines in place, protecting the interests of retail clients. Other legal obligations of a regulated company include, but are not limited to, ensuring financial services are provided efficiently, honestly and fairly, dealing with retail client money in a certain way and having dispute resolutions systems in place in case you are unsatisfied with our services.
However, please note that regulation is not an absolute guarantee of security or reliability. Additionally, being regulated does not change that trading in CFDs and Margin FX products carries a high degree of risk, and you may lose some or all of your invested capital.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Finalto (South Africa) Pty Limited which is a regulated by the FSCA under license no. 46860 and licensed to operate as an Over The Counter Derivatives Provider (ODP) in terms of the Financial Markets Act no.19 of 2012.
Markets.com is a global brand and trade mark used by Finalto (South Africa) Pty Limited and owned by Finalto (IOM) Limited.
Finalto (South Africa) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.
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